About

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Author Bio:

  • Associate Professor of Tourism and Service Management at the University of St.Gallen
  • Director of the Institute for Systemic Management and Public Governance
  • Director of Research Center for Tourism and Transport
  • Director of SBB-Lab
  • Research interests:
    • Tourism, transport
    • Consumer behavior
    • Service management
    • Destination management
    • Business models
  • Teaching engagements:
    • University of Lugano
    • Chinese European International Business School (CEIBS)
    • Occasional entries also in various other tertiary institutions as well as industry conventions
  • Academic Organizations:
    • Secretary-General, International Association of Scientific Experts in Tourism (AIEST)
    • Secretary-General, Swiss Association of Transport Sciences (SVWG)
    • Fellow of the International Academy for the Study of Tourism
    • Member of the Board, STRC Swiss Transport Research Conference
  • Editorial Boards:
    • Co-Editor-in-Chief, Jahrbuch der Schweizerischen Tourismuswirtschaft
    • Co-Editor-in-Chief, Jahrbuch der Schweizerischen Verkehrswirtschaft
    • Co-Editor, Zeitschrift für Tourismuswissenschaft
    • Regional editor (Europe), Journal of China Tourism Research
    • Member of the editorial board, Journal of Travel Research
    • Member of the editorial board, Journal of Destination Marketing and Management
    • Member of the editorial board, Tourism Analysis
    • Member of the editorial board, Anatolia
    • Member of the editorial board, IMP Perspektiven
  • Companies and professional institutions (related to tourism and hospitality):
    • President of the finance commission and member of the board,
      Arosa Bergbahnen AG
    • Member of the board, Hotel Heiden AG
    • President of the board, Innorizon AG, St. Gallen
    • Member of the board, Sinim SA, Bissone
    • Member of the board, Grimoba AG, Bissone
    • Member of the advisory council, Swiss Tourism Association
    • Member of Swiss Tourism Council Member, Switzerland Tourism