Together with Alphabet Fleet Management (Switzerland), we at the SBB Lab at the University of St. Gallen have carried out a study on customer benefits and acceptance of automated vehicles in Switzerland. In contrast to the emerging economies of China, Turkey or Brazil, where more people are interested in automated driving, the study shows that … Continue reading Automated driving: It’s not only about the technology but also about the people!
This contribution starts easy and ends complex. Overtourism is a simple and easy-to-explain challenge. Solutions might be quick and easy. However to get there, we are encountering a serious challenge: The allocation of property rights with regard to public goods. Let me start with a quick diagnosis. Those who have read my first contribution on … Continue reading Dealing with overtourism: A complex solution for a simple problem
Australia might only have a modest market share in China international outbound travel. But its foundations and therefore the prospects are more promising than for most of other areas in this world. This shows another analysis of data of a pilot study on the travel behavior of the Chinese population, recently collected in a survey-at-source … Continue reading China Outbound Travel continues to flourish – at the benefit of Australia
Digitization is a multi-layered development in which one easily can lose the overview. However, there are a few clear avenues for entrepreneurial tourism practice that need to be reconsidered, with the primary objective of increasing productivity and earning more revenue: (1) business model configuration (macro level), (2) process design (micro level) and (3) dealing with … Continue reading Digitization in Tourism – Hold your breath and focus!
Recently I traveled to the US to attend an international tourism research conference. I encountered a pricing behavior of the tourism industry which I have been familiar with for some time. However, it has never ever upset me as much as this time (I shall not use the p…o… word in public). Having stayed in … Continue reading How to violate every rule in pricing behaviour – and get away with it